FAQ

if you would like to only attend one day we are offering Sneak A Peek and this is the first day (Advanced Education Day).

No, you will earn CE credits for all sessions you do attend as long as you answer the questions at the end of the session.

Yes, the sessions will be recorded and available to all registered attendees for 3 weeks following the event.

You will earn CE credits for all sessions watched as long as you answer the questions at the end of the recording.

No, if you would like to only attend one day you can register for the Sneak a Peek. Otherwise the registration is for 3 full days. September 30 – October 2nd.

We recommend you live stream the sessions on your computer or tablet and utilize your smartphone to network with other attendees and participate in the live polls, Q&A, and discussion boards. You will need to join the live stream on your smartphone for the Meet & Greet Networking.

To stream a session on your computer or tablet, click the active session in the Agenda feature to open the description and click the “Watch on Desktop” button. A link will be sent to the email associated with your app account.

If you want to stream a session on your smartphone, tap the active session in the Agenda feature to open the description and tap the “Join Live Stream” button. You will need to minimize the video to access other app features. Tap anywhere on your screen and the meeting controls will appear at the bottom. Tap the three dots in the bottom right corner for “More” and then “Minimize Meeting.”

Our app uses Zoom to live stream the sessions. Use your computer or tablet to watch the video using Google Chrome as your browser and use your smartphone for other app features. You will need to use your smartphone microphone and camera for the Meet & Greet Networking, Speed Dating and Round Table Discussion so you can chat with other attendees face-to-face. All sessions will begin with the attendees’ mics and cameras automatically turned off. It is up to the participants to manually turn on their mic and camera when instructed to do so.

You may need to allow the app to access your microphone. To hear others, you may need to “join audio” on your smartphone, computer, or tablet.

If you’re using your smartphone to live stream the session and you aren’t prompted to “join audio,” tap anywhere on your screen to pull up the meeting controls at the bottom. Tap on the mic or “join audio” button in the bottom left corner to view your audio options.

Use the Live Polls + Q&A feature to pose questions to the instructor. There is time allotted for Q&A at the end of each session. If you have general questions, you can post those on the Discussion Board. For any technical difficulties, please contact Team ELS using the Help Desk feature.

Yes – we highly recommend using Google Chrome.